ORGANIZATIONAL CHANGE CONSULTANCY
TOWARDS NEW COMMUNICATION PRACTICES
A major meeting and collaboration space in Philadelphia contacted my team because the organization was planning on acquiring a new space and needed help designing it. We initiated a research phase in order to understand the organization before designing a service. During our process, other issues came to surface. Specifically, it became evident that front-line staff and the executive leaders had different visions for the organization. It turned out they were not on the same page and they saw different needs.